Please check the size guide shown on the product page and compare it with the measurements of a similar garment that fits you well. If you are between sizes, choosing the larger size may provide a more comfortable fit.

Please refer to the note provided with the size chart on the relevant product page. If the measurement type is not stated clearly, contact our team before ordering so we can confirm it for that specific outfit.

Yes. Small variations of approximately 0.5–1 inch may occur due to stitching and the nature of the fabric.

Yes. Share the product name or link and your required measurements with our team before placing your order. We can guide you using the information available for that design, though the final size selection remains yours.

Ready-to-ship orders are usually processed within 2–4 business days after payment confirmation. Processing may take longer during festivals, sales, high-order periods or for custom and made-to-order outfits.

After dispatch, estimated delivery is 2–4 business days within Telangana and 4–7 business days for other Indian states. These are estimates and can be affected by the delivery location, courier operations, weather or other unforeseen delays.

Yes, Aira Fabrics currently ships across India. International shipping is not generally available unless it is specifically mentioned on a product page or confirmed by our team.

Tracking details are shared after dispatch through SMS, WhatsApp or email, as applicable. You can follow the tracking link for the latest courier update.

Any applicable shipping charge or free-shipping offer will be shown on the website, product page or during checkout. Please review the final order total before completing payment.

Exchange or return eligibility depends on the item and the applicable store policy. Please contact our team before sending anything back. Items returned without prior approval may not be accepted.

An eligible item must be unworn, unused, with its original tags and packaging, and accompanied by proof of purchase. Final acceptance is subject to inspection.

Sale items and custom or personalised products may not be eligible for return under the current policy. Please review the Refund Policy and confirm eligibility with our team before ordering if you have any concerns.

Inspect the parcel when it arrives. If the package is damaged, opened or tampered with, avoid accepting it or contact us within 24 hours with clear photos or video. For an incorrect or defective item, contact our team as soon as possible so the issue can be reviewed.

Available payment methods are displayed during checkout. If Cash on Delivery is available for your order and delivery location, it will appear as a payment option before you confirm the order. If it is not shown, please select one of the available online payment methods.

Any active prepaid-order offer will be displayed on the website and reflected according to its stated terms. Please check the final checkout total before payment, as offers can change.

You should receive an order confirmation after your order is placed successfully. If you do not receive it, contact our team with the name, phone number and payment reference used for the order.

Yes. Through our Sketch to Style service, our team can discuss a personalised outfit based on your inspiration, occasion, preferred style and measurements. Acceptance depends on the design requirements and team confirmation.

Share your inspiration image or design idea, occasion, preferred colours, measurements and any relevant requirements with our team. We will review the request and explain the available next steps.

The timeline depends on the design, fabric, stitching requirements and current workload. The applicable processing and delivery estimate will be communicated separately after the request has been reviewed. Please do not assume the standard ready-to-ship timeline applies.

Custom, personalised and made-to-order products may not be eligible for return. Please confirm all measurements, design details and applicable conditions with our team before approving the order.